BDC CONSULTANT BUSINESS – for a Resale Car Lot
* Basic knowledge of vehicles and in working with customers in both over the phone and in person.
* Providing excellent customer service, and following up with customers.
* Reassuring customers that are seeking to purchase their perfect vehicle.
* Demonstrate sensitivity toward customers and strong interest in exceeding customers’ expectations.
* Is capable of addressing customer hesitation and resistance with patience and empathy.
* Must be adaptable to company standards.
* Works with all departments in the dealership.
* Ability to work a flexible schedule, including weekends.
* Displays energy and enthusiasm in approaching the job.
* Maintains high level of productivity and self-direction.
* Possess clear communication skills.
* Upholds the organization’s goals and values.
* Position will assist with collecting payments etc…
* Work in a fast-paced environment with constant interruptions.
* Requires a genuine concern about customer enthusiasm, as evidenced by consistent follow-through with customers.
• Adaptability Service or Sales Manager
• Strategic Analysis Our Customer
• Confident in person and on the phone
• Customer Enthusiasm
• Detail Oriented
• Sound Judgement
• Organizing and Planning
• Collaborate with Team Members
• Takes Initiative
BUSINESS SKILLS REQUIRED:
· Ability to converse with customers to discuss needs and direct appropriately within the dealership.
· Speak clearly and persuasively in positive or negative situations.
· Knowledge of telephone, text and email techniques and etiquette.
· Knowledge of sales and service procedures, processes, and follow-up.
· Ability to active listening and deliver 110% customer experience.
· Enjoy providing customer enthusiasm.
· An interest in the automotive industry.
· Strong customer service and phone skills.
· Possess strong organizational, follow-up and paper-flow handling skills.
· Quick thinker and learner.
· Positive, flexible and process-oriented.
· Organized, self-motivated, enthusiastic and detail-oriented.
· Accurate record keeping.
Full-time Permanent Position in Conway, SC
Any interested parties can register with us online at www.carostaff.com or stop by our office at 3691 Palmetto Point Blvd Myrtle Beach, SC 29588 8-11am or 1-4pm Monday-Friday. Please bring 2 forms of ID and any direct deposit information. Please call us today about this or any other employment opportunities!
Job Type: Full-time
Salary: $10.00 to $12.00 /hour