Carolinas Staffing is looking for a One-Stop Operator in Wilmington, NC!!

Carolinas Staffing is looking for a One-Stop Operator in Wilmington, NC!!

The One-Stop Operator is an experienced professional with skills in program operations and business development. This position operates programs with multiple customers. The tasks are highly complex and require negotiation and communications skills, organizational abilities, advocacy skills and overall business acumen. The One-Stop Operator maintains effective relations with core partners, builds relationships with community service agencies, and identifies organizations that will enhance the available service continuum for regional job seekers. The One Stop Operator facilitates broad reaching quality activities for regional workforce programs through collaborative technical support, maintaining fidelity of data processes, performance scorecard tracking, and timely intervention as needed.

Duties/Responsibilities

• Ensure that all partners are working together to meet or exceed contractual performance goals within the guidelines provided by the client.
• Assure adherence to federal legislation, state guidance, and communiques for appropriate implementation to ensure quality services.
• Assure adherence to policies and procedures for center operations, safety, and crisis response management.
• Assure positive customer experiences for the One Stop Centers in the region.
• Assist in establishing linkages with other community service-related agencies.
• Assist in social media and other marketing initiatives to promote NCWorks Services.
• Assist in maintaining agreements (MOUs & MOAs) with partners in the region.
• Assist with the development of the program budgets and manage program within the budget.
• Assure mandated staff training and development in compliance with client’s policies.
• Serve as functional supervisor for management and frontline staff to build community partnerships.
• Assures that center staff are deployed appropriately, and that staffing ratios are in compliance with service plan.
• Assist in conducting business development activities, Career Fairs, etc.
• Coordinate with Community Outreach Service agencies to assist where necessary to fulfill delivery of services offered by NCWorks Career Centers.

Requirements:

• Education/Experience – Bachelor’s degree (social services, counseling, business), from an accredited College or University, and 3+years past experience working with the targeted population. (Equivalent combinations of education and experience may be used to meet requirements.)
• Valid Driver’s license.
• Must be able to back a state criminal background check.
• Physical/Mental Demands – The environment is an open office/classroom type facility. Regional travel up to 15% of the time. In the course of performing this position the incumbent spends time writing, typing, speaking, listening, lifting (up to 20 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing squatting, kneeling and reaching.
• Skills – Experience with social services in the community, particularly in workforce, employment and training. Demonstrated proficiency in using Microsoft Office applications and database tracking systems. Facilitate travel through the assigned area. Ability to maintain a leadership role with excellent verbal and written communication skills. Supervise staff who interact with the general public and manage partnerships.

Pay: $22.00 per hour. No overtime.

Hours: 8:00am to 5:00pm Monday-Friday.

To Apply: Email your resume or you can also stop by 4480 Main St, Shallotte, NC Mon-Fri 8 am to 11 am and 1 pm to 4 pm to apply. Please bring proper forms of identification for employment purposes and bring your banking information or we can provide you with a payment card. Please call us at 910-754-5393 if you have any questions.

Different Offices:

Shallotte Office: Phone: 910-754-5393
4480 Main St, Shallotte, NC

Myrtle Beach Office: Phone: 843-293-5400
3691 Palmetto Pointe BLVD Suite 402 MB, SC

Whiteville Office: Phone: 910-641-0031
1727 S Madison St Whiteville, NC