Carolinas Staffing is looking for Transportation Customer Service in Southport, NC
Under general supervision performs shift work at the Reservations and Customer Service Center and at the Ticket Office(s). Effectively interacts with customers either in person, via telephone, or on-line, providing timely and accurate information regarding transportation services, baggage handling, customer service, and general information. Sells ferry tickets and makes transportation reservations. Collects and accounts for ferry ticket revenue during the shift. Maintains accurate records and data relevant to passenger ridership and customer service contacts. Completes various reports in a timely manner. Reports to Lead Customer Service Representative.
Reservations and Customer Service Center:
Deep Point Ferry Landing Ticket Offices:
MINIMUM EDUCATION, TRAINING AND EXPERIENCE
Graduation from high school or equivalent, one year of clerical experience and six months in a position dealing with the public; or an equivalent combination of training and experience to provide the required skills, knowledge, and abilities.